The owner A death certificate, or more precisely, the document number, will be required. Then the provider suspends the contract until the day another person enters into the inheritance (usually after 6 months). Then he can, at his own discretion, continue to use the Internet and TV from Rostelecom or choose another communications operator.
We bought an apartment with a valid contract
The owner If you have purchased a home whose previous owners have forgotten to terminate the contract, then you can choose 1 of 2 options:
- Agree with the former owner to file a notice of termination.
- If this is not possible, contact the provider and inform them that you are the new owner. Provide your passport and documents for the apartment. Then you can decide for yourself what to do – draw up a new contract for yourself or use the services of another provider.
Disconnection due to relocation
It also happens that the client is satisfied with Rostelecom, but he moves to another address. Then you can not terminate the contract, but simply transfer services to the new location.
First check if the operator services your home, then contact them and declare your intention. You can also take advantage of the “Moving” services and get additional bonuses.
If you want to choose another company, first pay off your india car owner data debt to Rostelecom and terminate the contract using any of the methods described.
Disconnection for a while
Services can be temporarily disabled. If you do not need to permanently refuse the Internet, but only suspend access, use the temporary freeze option. This is especially convenient in such situations:
- trip to another city;
- trip to a sanatorium;
- vacation;
- business trip.
Temporary blocking is provided free of charge for a liza dube director, marketing communications short period of 1-5 days. After that, you will be charged 6 rubles per day. Please note that if you rented the equipment, you will still have to make payments in full.
Disabling one of the services
Along with home Internet, Rostelecom also provides other services: home TV, video surveillance, etc. If necessary, you can refuse only one or several of these services.
For example, turn off the TV, but leave the Internet. Then trust review you will need to contact the chat, by phone or VKontakte to report your intention. You need to act in exactly the same way. Please note that you will also need to give the appropriate equipment, such as a TV set-top box.
