How to Deal with Hate: Strategies for Dealing with Negativity on Social Media
Author speaking and promotion of business podcasts “WHO IS YOU”
Social networks have become an integral part of modern life, providing unique opportunities for communication and promotion. However, the virtual space is not without negative manifestations: criticism, hate, trolling and other unpleasant phenomena are encountered here. The ability to competently respond to negativity in social networks is a key skill for any user, especially for those who use them for business or public promotion. This article will help you master effective strategies for working with negative comments and turn a potential crisis into an opportunity for growth.
Types of Negativity on Social Media
Before we dive into response strategies, it’s important to classify the types of negativity you might encounter:
Constructive criticism: Often contains useful comments and suggestions for improvement. It is a valuable source of feedback that will help you improve your content or product.
Destructive speaking and promotion criticism: aimed at insults, humiliation and discreditation. It rarely contains useful information doctor database and is often a manifestation of the hater’s personal problems – his shadow sides.
Trolling: Intentionally provoking conflict, often using sarcasm and provocative language.
Spam: advertising or unwanted messages that are not related to the topic of discussion.
The question arises: how to respond to insults?
Choosing a strategy depending on the type of comment
Constructive criticism: thank the user for the feedback and demonstrate a willingness to engage in dialogue. Discuss their data analysis and monitoring comments, explain your position, and make changes if necessary. But be prepared for the person to get fired up and write even more caustic comments.
Destructive agb directory speaking and promotion criticism and trolling: ignoring is often the best strategy. Don’t stoop to the level of a hater and engage in a fruitless squabble. Deleting a comment may be justified if it violates your blog’s rules.
Spam: delete unwanted messages immediately. Do not reply to spammers, this will only encourage them.
