Reliability
Read reviews about the company on forums and specialized sites. A reliable supplier guarantees not only the installation of the system, but also its uninterrupted operation in the long term, including after-sales support.
A virtual PBX provides flexibility slovakia email list 434238 contact leads and functionality to businesses while minimizing infrastructure costs. When choosing a system, pay attention to the following parameters:
Scalability
A good PBX should be easily adaptable to changes in your business, such as an increase in the number of employees. Settings should be accessible through a user-friendly interface without the involvement of a provider.
Working with remote employees
Modern workflows require the integration of remote devices into the corporate telephone network. Make sure your PBX supports mobile solutions.
Transfer of existing numbers
Check the possibility of keeping your they can be the best each in their current numbers, especially if you plan to change your provider in the future.
Transparent pricing
Research per-minute calling rates to avoid hidden charges. Some companies offer low base rates but charge high rates for international calls.
Technical support
Availability of 24/7 technical support and different levels of service is an important criterion when choosing a provider.
Reliability and safety
The supplier must provide physical protection of equipment, threat monitoring and data backup.
Trial period
Many providers offer trial access to their fax list services. Use this opportunity to make sure the system meets your needs.
PBX and CRM integration How to choose
CRM systems in combination with business telephony allow you to:
Automate the sales and marketing process
How to choose Keep track of all interactions with customers.
Monitor the quality of employees’ work through reports and statistics.
Increase customer retention through a personalized approach.
Connecting IP telephony to CRM opens up additional benefits:
Speed dialing from the CRM interface.
Automatic creation of customer cards for incoming calls.
Storing conversation records and complete interaction history.
Notifications for managers about missed calls.
Why choose A1 Telecom?
A1 Telecom offers comprehensive solutions for office telephony. Our services include.
