Want to disconnect the Internet and TV from MTS? You can do this in the office or without leaving home. Let’s look at all possible methods and describe step-by-step instructions.
How to disable Methods of disabling
There are several ways to disable MTS home Internet. They are mostly remote:
- through your personal account;
- by calling the contact center;
- via the social network VKontakte;
- in the company office.
How to disable If you are confident using the Internet, it is easier to terminate the contract in your personal account. It will take less time. You can disconnect services without leaving home by writing to VKontakte or calling the hotline.
Regardless of the method you choose, you will first fantuan data need to pay off all current debt, if any. Also prepare your personal data:
- Full name of the client who entered into the agreement;
- personal account;
- passport details.
Now let’s look at each option in more detail.
In your personal account
The step-by-step instructions are as follows:
- To log into your personal account, enter your phone number and the received 4-digit SMS code.
- Next, a window with a chatbot will open.
- In it, write that you need an operator.
- After transferring to a specialist, indicate that you need to terminate the contract.
- During correspondence, just in case, clarify whether you have any debts, so as not to receive unpleasant notifications in the future.
- If you did not rent MTS equipment, the services hadar paz ceo – global will be disconnected immediately. If you have a set-top box or router, they must be returned to the provider. We will tell you in detail how to do this below.
By phone
You can also disconnect your home Internet and TV by phone. Follow a few simple steps:
- Call our toll-free 24/7 number 8-800-250-0890.
- First you will get to the robot. To bypass it, press the number 3 on your phone keypad – this is the home services department.
- Then press 2.
- If you know the contract number, press 1, and if not, press 2. Only in this case will the robot immediately transfer you to the operator. If the system detects a contract number linked to the trust review phone you are calling from, you will have to continue communicating with the robot. Therefore, it is better to call from a different SIM card.
- During the conversation with the specialist, go through identification – state your personal account number and passport details. The employee will fill out an application for termination.
- If you have equipment, arrange for a technician to come and pick it up.
