How to Protect Your CRM Customer Base from Corporate Insiders

When we hear the phrase “data leak,” we immediately imagine that it is the result of a cyber attack on a business. Of course, companies are often targeted by cyber fraudsters. However, many information leaks occur every day due to the theft san marino email list 9210 contact leads of data by current or former employees of the company in an attempt to somehow benefit from it.

Quest research found that 90% of companies feel vulnerable to “insider” attacks, with the top reasons being employee privileges to access data (37%), access to sensitive information (36%) and IT (35%).

How to Protect Employees who have access

To customer databases, financial information, reports and personal data can pose a threat to the business.

Often the client associates the for good and stable earnings on this model provision of services not with the company, but directly with the manager who leads him. For business, this is a big threat. Theft of information is a big problem and it is necessary to prepare for its solution in advance.

Corporate data thieves can be employees

Of absolutely any level – from a young manager to a department head. Hypothetically, all those employees who have access to the customer base, financial information, reports and personal data can pose a threat to the business.

In this article, we will not describe ways to phone database protect a company from employee data theft from a legal point of view. Instead, we will tell you how using CRM systems will help companies protect and preserve their customer base.

How CRM systems are protected from data leaks

CRM systems are among the most useful assets for companies. They can help build meaningful relationships with customers, capture new leads, and increase profits. But because CRMs contain so much customer data, they are of great interest to unscrupulous employees.

The issue of saving information from CRM is very relevant for managers and company owners. Of course, all contacts, phone numbers, information about customers are the property of the organization itself. But not always ordinary managers share this opinion, especially when leaving and moving to other jobs.

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