What to do after Regardless of which disconnection method you choose, after checking the documents, the specialist must inform you of the exact date of termination.
It is also necessary to understand the equipment:
- What to do after If it was rented, then the set-top box with the router and other devices must be returned to the provider. If necessary, pay off the debt for use.
- If you made it in installments, check the remaining payment amount and pay it. You can get information about the debt in your personal account or at the call center.
Just in case, we recommend that you also clarify the ig data availability of special rental conditions. For example, you took a set-top box with a router at a reduced price as part of a promotion. According to its terms, you were supposed to use the services for at least a year, but in the end you terminate the contract early. Then the company may demand payment of the full cost of the equipment. If you do not pay it, you will not be able to refuse the operator’s services.
To physically transfer the equipment to the provider, you can use 2 options:
- Give it to the courier, who will come to your home at a pre-agreed time (usually 4-5 hours).
- Send by mail.
You can also clarify which method to choose from a tim locke executive director, global technology learning and manager, end user services Rostelecom manager by calling the hotline, in the chat, or through the form on the website.
If the owner of the apartment is not you
There are 3 possible options here.
You rent an apartment
If the contract is concluded for the owner of the trust review apartment, although in fact you use the services, he will still have to terminate the agreement. Therefore, you can simply send the owner a link to this article, and he will choose the instruction convenient for himself. You can also agree that you will do everything yourself on his behalf.
