There are many types of patients who can undergo a medical consultation. We wanted to review the main types of patients in medicine. Do you want to meet them? Well, keep reading.
Types of patients in Medicine
Nice patients
Pleasant patients are generally very easy to care for. Luckily, most patients fall into this category. However, the main problem with these patients is that, given their friendliness, a doctor may be tempted to be more reassuring and optimistic than he or she should be when realism dictates the opposite.
Brave patients
Courageous patients have enough emotional strength to face any diagnosis with fortitude, no matter how difficult it may be.
Acting with problematic patients
Most patients respond to a pleasant and direct type, however, sometimes we must face types of patients with different profiles.The most important telephone number list thing is that the center has a clear protocol in these situations. The types of aggressive, angry or non-compliant patients also fit certain patterns. Through protocols we can establish an appropriate dialogue and, most importantly, protect ourselves in situations that may entail some type of danger.
In these cases, there are some tips that we can put into practice in cases where the patient is not very receptive:
It is important to convey that your problems interest us and that we can offer you a solution.
Facial expressions are important. Smiling and at the same time being firm in what we say transmits security and empathy.
Always listen to what your patient has to say, in situations where he addresses you with respect.
Never argue, do not engage in unconstructive dialogue and always be assertive and at the same time polite.
If you made a mistake, admit it and offer an alternative solution.
Empathy in telemedicine processes
Telemedicine is increasingly common, and many healthcare centers already offer remote care through digital media.
In these cases it is also important to generate a space of trust and empathy. Many patients still consider that remote health services are not as reliable as in-person consultations; it is the professional’s responsibility to offer appropriate care, using the digital supports currently available.
It is true that in terms of non-verbal communication, a screen can cause communicational nuances to be lost, but in general terms, we can achieve a process as effective as that offered by in-person healthcare.
Profile management through the digitization of medical records
We usually identify the content of medical Country List records with health information, however, a patient’s clinical profile may contain other types of information.
If a patient is problematic, we can also expose that in her chart.