Medical appointment reminders are an effective, quick and simple practice to reduce the percentage of miss appointments.
The content of the message contains the basic data: day, time and address. In addition to a contact method to cancel or modify the appointment. It is a courtesy and will make the patient feel cared for.
Medical appointment reminders have several features that offer important benefits. We tell you in this post!
What are reminders for?
The main objective of appointment reminders is to ensure attendance at the appointment. They are sent to optimize online planning and avoid last-minute cancellations or the classic forgetting of the appointment.
Types of reminders via SMS or EMAIL
The most us are SMS messages and email messages. These have to meet certain characteristics to really fulfill their function:They must be kind and natural. Use short and direct phrases with phone number lists information about the recipient of the message to give it a personal character.
They must contain precise information about the place and time of the appointment, the professional who will attend and the reason for the consultation. The more personaliz it is, the more trust you will build.
The sender must be clearly identifi. The reader will read the message identified by the sender and will not open an anonymous one.
You must allow a confirmation or cancellation response. In this way, the basic principle of communication where a response is expect is fulfill.
Advantages of using medical appointment reminders
They improve the efficiency of your office. By having more control over patient care, the service is positively influenc. Assistants do not spend time on phone calls and optimize it for other tasks.
An automated system organizes reminders by SMS or email alert.
Digital messages are massive and reduce call costs. It is a very significant saving for the office or clinic.
They improve the patient experience. The patient can quickly communicate with the service and make changes to their schedule.
They improve the Country List health of your patients. Patients do not abandon their treatment and medical monitoring.
The messages are useful to remember the application of vaccines and checks for chronic diseases.
